2019 Service Medal

A Service Medal in CS2 is a yearly collectible earned by reaching Global General Rank 40 and then choosing to reset your Profile Rank. The 2019 Service Medal is the version awarded during the 2019 service year, and it appears on your profile as a record of that rank reset. Unlike weapon skins, Service Medals are account-bound collectibles rather than tradeable inventory items.

To get a Service Medal, you need to level your Profile Rank up to Rank 40 through normal XP gains from official game modes. Once you reach Rank 40 during an active service year, you can reset your rank and receive that year's medal, such as the 2019 Service Medal if it was claimed during 2019. Additional level-ups after earning the base medal can upgrade its color tier within the same service year.

Service Medals have multiple upgrade tiers, shown by different colors as you continue earning XP after the first Rank 40 reset in that year. The highest tier for a yearly Service Medal is the red level, which requires several additional full rank cycles beyond the initial medal. For the 2019 Service Medal, reaching the top tier meant repeated Rank 40 progression during the 2019 service period.

There is no fixed hour requirement because XP gains depend on your match results, the modes you play, and weekly XP bonus timing. For the 2019 Service Medal, the real requirement was reaching Rank 40 during that year, so total playtime varied widely from player to player. Players who used their weekly bonus XP efficiently generally reached it much faster than players relying only on standard XP rates.